Contact LayersFactory

A question before printing or an issue with an order?

For a specific quote, order, complaint or file, include the reference visible in the panel. Formal and GDPR matters may also be sent by post to the company's registered office.

Company details

DCRA sp. z o.o.
ul. Mełgiewska 74/7, 20-234 Lublin, Polska

Email

[email protected]

Orders and complaints

After signing in, open support with the order or quote reference so the full context remains attached.

Open support

New quote

Tell us what you want to print.

This public form is delivered directly to [email protected]. We will reply to the email address you provide.

NameEmail address

What do you need printed?

Models and reference files

By sending files, you confirm that you may lawfully share them with DCRA for analysis and quotation. Sending this form does not place a print order or transfer rights to the model. The Terms explain how files may be used.

DCRA sp. z o.o. is the data controller. We process your contact details, message and attachments to reply and take steps before entering into a contract (Article 6(1)(b) GDPR), and security data under our legitimate interest (Article 6(1)(f) GDPR). We delete 3D models and reference files not linked to an accepted order within 7 days. Information about recipients, retention, transfers and your rights is available in the Privacy Notice.